FAQ answers beside your cashier
Clear wallet answers start with the payment name shown in your cashier. Our FAQ explains how to select DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account without guessing which route matches your account. It also explains why a phone verification step can appear before you continue to the lobby, and where to check a pending wallet status. For Indonesian account
holders in Semarang and other supported areas, the same FAQ path applies on mobile and desktop. Read the relevant answer first, then return to the cashier with the exact method already selected.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer